The sales floor and the repair stand, finally one system.
Calibrate ties your bike inventory, parts, and service tickets together — so a tune-up, an e-bike diagnostic, and a bike sale all live in one place instead of a POS, a repair whiteboard, and a text thread.
- Repair tickets from check-in to pickup
- Bikes, components, and service in one system
- Published pricing — no demo required to see it
Trek Domane+ SLR · tune-up + brake bleed
WO-2026-0517 · e-bike service
Drive system
Battery serial
BS-500 · 9F2A71
Motor
Bosch Perf. CX
Firmware
up to date
Odometer
1,842 mi
Customer
Denny K.
Purchased 04/2025
Frame serial
WTU210F0421H
Labor + parts
Amount
Sound familiar?
“Repair is my best margin, but tickets get lost — a bike sits built in the back and the customer never got called.”
Work orders check a bike in, track the repair through to done, and hold the parts and labor on the ticket so nothing's forgotten in the rack.
“E-bikes need diagnostics, firmware notes, battery serials — my register software has one line for 'notes'.”
Capture battery serials, motor system, and diagnostic notes as custom fields you define on the unit and the work order.
“Between the sales floor and the service parts bin, I never really know what's on hand.”
Inventory and parts keep bikes and components in one place, so what's sellable and what a repair consumes aren't in two systems.
“I'm running the shop off a POS that wasn't built for repairs and a spreadsheet for everything else.”
CRM, inventory, parts, work orders, and financials are one modern, mobile-friendly system — no bolt-ons.
The bike that's done and nobody called about.
Repair is your best margin, and it leaks in one specific place: a finished bike hanging in the back while the customer waits for a call that didn't happen.
A repair board of four tickets with how long each has been in its current state: a tune-up already collected, an e-bike on the stand for two hours, a wheel build waiting three days on spokes, and a finished brake bleed that has sat ready for two days with no call made.
Done two days ago, still on the rack — that’s the row worth a phone call.
A register that can't do repairs isn't running your shop.
Most bike shops end up with a POS for the counter, a whiteboard for service, and a text thread for everything else. The gaps between them are where tickets and parts disappear.
Three places: POS for the sales floor, Whiteboard for repairs, Text thread for the customer, Parts bin nobody counts. Compared with On Calibrate: Bikes, components, tickets, Status from check-in to pickup, Battery serials and diagnostics, What each repair consumed.
How the day runs now, and how it runs after.
| Today | On Calibrate |
|---|---|
| Repairs are tracked on a whiteboard and a tag on the bar. | Every ticket carries status, parts, and labor from check-in to pickup. |
| A built bike sits in the back and the customer never got called. | Finished work is visible on the board, so pickups get called the same day. |
| E-bike battery serials and diagnostics go in a notes field. | Battery serial, motor system, and diagnostic notes are real fields you define. |
| Floor stock and the service parts bin are two different systems. | Bikes and components live in one place, so what's sellable is clear. |
Built for bicycle & specialty shops of every kind.
One system, whatever you sell, rent, or service. Here's how it fits the specific units you run.
Bicycle shops
Bikes on the floor with frame size, groupset, and wheel-size custom fields you define.
E-bike shops
Battery serials, motor system, and diagnostic notes captured on the unit and the work order.
Repair-focused shops
Check a bike in, track the repair to done, and hold parts and labor on the ticket.
Specialty unit retail
Any serialized specialty unit — the record, the parts, and the service history in one place.
Calibrate is dealer management software for bicycle & specialty of every kind — including dealers of:
- road bike
- mountain bike
- gravel bike
- hybrid bike
- commuter bike
- electric bike
- e-mountain bike
- cargo bike
- e-cargo bike
- kids bike
- BMX bike
- fat bike
- folding bike
- touring bike
- cyclocross bike
- recumbent bike
- trike
- electric scooter
- kick scooter
- electric skateboard
- onewheel
- unicycle
- bike trailer
- child bike seat
- indoor trainer
- bike rack
The modules that carry your day.
Every plan includes the whole system. These are the parts a bicycle & specialty shop leans on most.
Work orders
Repair tickets from check-in to pickup — your highest-margin work.
Parts
Components and consumables, and what each repair uses.
Inventory & assets
Bikes on the floor with e-bike custom fields — battery, motor, serial.
CRM
The customer, their bikes, and their service history in one record.
Define the fields that matter to you — frame size, groupset, wheel size, battery — without waiting on anyone.
Switching doesn't have to be a project.
You configure Calibrate yourself — no migration ticket, no waiting on a developer to add a field.
- 1
Load bikes, parts, and customers
Import your floor stock, component inventory, and customer list from spreadsheets with the import wizard, included on every plan.
- 2
Build your repair board
Set the work order statuses your shop actually uses and add the fields you look up — frame size, groupset, wheel size, battery serial — in Settings.
- 3
Run a tune-up through it
Check a bike in, pull parts against the ticket, mark it ready, and invoice at pickup. Repair is your best margin, so it is the loop worth testing first.
Common questions from bicycle & specialty dealers.
- What is the best software for a bike shop?
- Most bike shops run a retail POS that handles the register well and repairs badly, which matters because service is usually the highest-margin work in the shop. Calibrate ties bike inventory, components, and repair tickets together, so a tune-up, an e-bike diagnostic, and a bike sale live in one system instead of a POS, a whiteboard, and a text thread. Pricing is published rather than quote-gated.
- Can it manage repair tickets from check-in to pickup?
- Yes. A work order checks the bike in, carries status through the repair, and holds the parts and labor used, so nothing sits built in the back with nobody called. At pickup the ticket becomes the invoice, with the parts consumed already on it.
- Does it handle e-bikes?
- Yes. Battery serial, motor system, firmware, and diagnostic notes are custom fields you define in-app, and they sit on both the unit record and the work order — so the diagnostic history for a specific e-bike is in one place rather than in a notes box. An admin adds these fields in Settings, without a migration.
- Can it track component and parts inventory?
- Yes. Parts covers the components and consumables you stock and records what each repair consumes, so the fast movers stay visible. Stock levels warn rather than block, so a mechanic is never prevented from finishing a job because a count is off.
- How much does bike shop software cost?
- Calibrate is $2,000/month for Core (up to 5 users) or $5,000/month for Plus (up to 20 users, adding online card and ACH payments, QuickBooks Online sync, AI automations, and managed email from your own domain), with two months free on annual billing. Every module is included on both plans. For a small independent shop, weigh that against a POS plus separate service tooling before deciding.
- Is it usable on a phone or tablet at the repair stand?
- Yes. Calibrate is built mobile-friendly, so a mechanic can update a ticket, add photos, or check a part from the stand rather than walking to a back-office desktop.
What Is a Dealer Management System (DMS)?
A plain-English explanation of what a dealer management system does, the modules that make one up, and how a modern DMS differs from a POS or a stack of spreadsheets.
Read itWhy Calibrate Feels Fast — and Always Live
We built Calibrate on a modern, real-time foundation so the whole dealership sees the same thing at the same moment — no refresh button, no stale numbers, no waiting on the software.
Read itWhy Your Software Should Never Block the Save
A look at the design principle behind Calibrate — that the work always goes through — and why user limits, missed payments, and unknown codes should never lock a dealership out of getting its job done.
Read itRun your bicycle & specialty business on Calibrate.
Pricing is published and every module is included, so there’s nothing to pry out of us on a call.